HP recalls 50000 laptop batteries globally citing safety issues

06 January, 2018, 01:32 | Author: Randy Kelley
  • HP recalls computer batteries over fire risk

HP has recalled 50,000 lithium-ion batteries for HP Notebook computers and mobile workstations.

Consumers are encouraged to immediately stop using these batteries and to visit the Health Canada website to recall the HP batteries to determine if their product is covered and to order another free battery, if applicable.

The batteries were also sold as accessories or provided as replacements through HP, or an authorized HP Service Provider.

These batteries have the potential to overheat, posing a fire and burn hazard to customers.

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If this story has provoked a certain degree of déjà vu in your mind, that's probably not surprising, given that at the start of a year ago, HP issued a battery recall due to fire risk concerns.

This includes affected devices shipped between December 2015 and December 2017.

The website also provides instructions on how to initiate the validation utility to check their battery and what to download if their battery is included in the recall. This places the system in Battery Safety Mode, which allows the computer to be used by plugging it in.

HP cooperated with government regulatory agencies including the US Consumer Product Safety Commission in organizing the voluntary recall and replacement program for batteries. HP released the table below showing which models are prone to the fault. "HP strongly recommends accepting Battery Safety Mode". If you own a HP laptop or workstation, you can check to see if your unit is affected.

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